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Duration   :  12 months

Educational Qualifications : Any graduate preferred/Pass in 10+2 (State/Central Board)

Course objective

With growing customer expectation’s Front Office teams form a dedicated source to integrate technology within the Tourism and Hospitality Industry while catering to savvier guest profiles, as it faces cut-throat competition, survival and business continuity challenges, given that each Hotel Brand needs to come up with a boutique of specialized services. These places the hospitality industry often defined as a sectoredsystem of innovation and production to stay ahead of the technology curve. Eventually front office desk professionals can help in establishing relevance, security, sustainability, scalability, efficiency and offer simplicity by staying up-to-date, build trust when by protecting personal information, celebrating green processes, automate transactions, quickly attending to guest requirements and focusing on guest experience & satisfaction, through tailor- made apps which can help clients locate when creating an everlasting impression on clients to become the future of the hotel business. Catering to the emerging need of the Industry, through this course, the students will be groomed to handle the future business.

Opportunities available for the students of the course to choose:-

  • Front Office Manager
  • Travel Manager
  • Holiday representative
  • Hotel manager
  • Tour manager
  • Tourism officer
  • Tourist information centre manager
  • Travel agency manager

Course Subjects:

Term – I
01. Front Office Management
02. Accommodation & Front Office Operations Industry Exposure

(Field Work/Practical)

03. Safety, Security and Travel Documentation Facilitation Practices
04. Communication & Customer Service Management
Term – II
05. Travel Management
06. Written Analysis & Business Communication
07. Transportation Companies Management
08. Business Tourism Management
Term – III
09. Human Resource Management
10. Computer Application &   Accounting Software Skills
11. Personality Skills Development
12. Organizational Training(Industry Exposure)