CERTIFICATE COURSE IN COMMUNICATION SKILLS
Duration : 06 months
Educational Qualifications : 12th Class preferred (State/Central Board)/ Pass in 10th Class (State/Central Board)
About course :
Technological advancement has resulted in the development of many forms of communication. Developing interpersonal skills is an important aspect of effective communication. Interpersonal skills encompass the verbal and non-verbal aspects of a message. One should be able to communicate with other people under different circumstances. Effective communication skills are about conveying your message to others clearly. Communication is an important skill for successful businesses and for building relationships by influencing interactions either positively or negatively. To empower the students for effective communication and groom as leader, the capsule course has been developed.
The topics covered under this course will be :-
- Improve your communication skills: Become more clear, convincing and persuasive
- Gain more confidence; present your message with assurance
- How to specify the exact meaning, so there is no misunderstanding
- Handle conflict situations and difficult conversations with the right amount of assertiveness
- Effective use of body-language gestures and voice tones
- The proper use of praise, appreciation and thanks: Always leave on a positive note
- Learn proven techniques from expert trainers
- Be presentable with good personality
- Organizational Training(Industry Exposure)
Hospitality Management